REFUND POLICY

Last Updated: September 2025

 

At One Legacy Training Center, we are committed to providing high-quality training and service. Please read our refund policy carefully to understand your rights and responsibilities when enrolling in classes or purchasing merchandise.

 

 

1. Class & Membership Refunds

 

All memberships, class packages, and tuition payments are non-refundable, except under the following circumstances:

 

 

Approved Refunds May Be Issued If:

 

• A documented medical condition prevents continued participation (doctor’s note required)

• The class is canceled by One Legacy Training Center and no equivalent alternative is offered

• A duplicate charge or billing error is confirmed by our team

 

 

Non-Refundable Situations Include:

 

• Missed classes or no-shows

• Voluntary withdrawal from a program after the start date

• Changes in personal schedule, travel, or availability

• Failure to use sessions within the active billing cycle

 

Note: Make-up classes or credit toward future sessions may be offered at management’s discretion.

 

 

2. Trial Classes

 

First-time students may be eligible for a free trial class. Once enrolled in a paid membership or program, the refund policy above applies.

 

 

3. Retail Merchandise

 

We accept returns on unworn, unused merchandise (e.g., uniforms, gloves, apparel) within 7 days of purchase, with receipt.

 

To qualify for a refund or exchange:

 

• Items must be in new condition with original tags/packaging

• Refunds will be issued to the original payment method

• Sale items are final and non-refundable

 

 

4. How to Request a Refund

 

To request a refund or review your account, please contact us:

 

📧 Email: onelegacytc@gmail.com

📞 Phone: (619) 519-2747

 

Please allow 5–7 business days for refund processing once approved.

 

 

5. Policy Changes

 

One Legacy Training Center reserves the right to modify this refund policy at any time. Updates will be posted on our website and become effective immediately.